> 600,000 ServiceNow tickets are another element of the collection, along with 13.7 million active emails addresses from Oracle’s Responsys marketing application, and details of 11 million sales of in-flight Wi-Fi services.
> Google bought itself 100 million emails and 500 million items from Microsoft Teams, 17 million OneDrive files and 20.5 million items from SharePoint. The search giant also now owns over 30 million recorded customer service calls, and more than 15 million customer service chat records. 600,000 ServiceNow tickets are another element of the collection, along with 13.7 million active emails addresses from Oracle’s Responsys marketing application, and details of 11 million sales of in-flight Wi-Fi services.
> There’s also operational data in the trove, describing over 763,000 flights, five million crew pairings, more than 1.2 million fuel slips, and records describing purchases of 787,452 parts.
> Google has reportedly said it bought the data to improve its AI services.
Gives "this call is being recorded for training purposes" new meaning.
You know when we (they) tell you not to do any personal computing on work devices/systems and to keep your devices completely separate from work ones.
Yeah this (and lawsuits/investigations) are why, the employer owns the data, in some contexts (like this one) it can become an asset (or a liability) but in either case it's not yours.
Of course that only gets you part of the way there anyway see Twitch recently opting in all users by default to mined for AI and only adding an opt out after backlash with a quote that was so on the nose it made me stop "If we'd have asked them to opt in, they wouldn't have opted in" (paraphrasing but it was that blunt).
Ah, but Google promised to remove PII they found in this deidentified dataset, so worry not.
> If you’ve flown Spirit and worry that Google will soon know about a testy conversation you had with the airline’s call center, you’re being told not to worry. The court filing says the data was deidentified before being put on sale and Google has promised to scrub any PII it finds in the trove.
> 600,000 ServiceNow tickets are another element of the collection, along with 13.7 million active emails addresses from Oracle’s Responsys marketing application, and details of 11 million sales of in-flight Wi-Fi services.
I really doubt all this stuff was “de-identified”
> Google bought itself 100 million emails and 500 million items from Microsoft Teams, 17 million OneDrive files and 20.5 million items from SharePoint. The search giant also now owns over 30 million recorded customer service calls, and more than 15 million customer service chat records. 600,000 ServiceNow tickets are another element of the collection, along with 13.7 million active emails addresses from Oracle’s Responsys marketing application, and details of 11 million sales of in-flight Wi-Fi services.
> There’s also operational data in the trove, describing over 763,000 flights, five million crew pairings, more than 1.2 million fuel slips, and records describing purchases of 787,452 parts.
> Google has reportedly said it bought the data to improve its AI services.
Gives "this call is being recorded for training purposes" new meaning.
The headline is a little on the nose. Nice try but it isnt going to hit the levels of "Headless body in topless bar".
Each Register headline is worse than the last one.
So the AI service agent can be just as bad as Spirit's service was.
Duplicate? https://news.ycombinator.com/item?id=49339599
Maybe they are building a social credit score system
they wrote a shit article while trying to make some airline puns
Woke up on the wrong side of the bed?
How the fuck is that even remotely legal? ... "deidentified" my ass.
You know when we (they) tell you not to do any personal computing on work devices/systems and to keep your devices completely separate from work ones.
Yeah this (and lawsuits/investigations) are why, the employer owns the data, in some contexts (like this one) it can become an asset (or a liability) but in either case it's not yours.
Of course that only gets you part of the way there anyway see Twitch recently opting in all users by default to mined for AI and only adding an opt out after backlash with a quote that was so on the nose it made me stop "If we'd have asked them to opt in, they wouldn't have opted in" (paraphrasing but it was that blunt).
Ah, but Google promised to remove PII they found in this deidentified dataset, so worry not.
> If you’ve flown Spirit and worry that Google will soon know about a testy conversation you had with the airline’s call center, you’re being told not to worry. The court filing says the data was deidentified before being put on sale and Google has promised to scrub any PII it finds in the trove.
I basically agree, but I'd also say: Every Gmail user has already accepted such a promise as sufficient.
Ah, trust me bro :)